Operations manuals and training guides clarify staff responsibilities and provide detailed instructions for task completion.  No more depending on knowledge held in people’s heads – and staff training is a breeze!

This helps solve:

  • Dependence on individual knowledge and experience
  • Inconsistent task completion by different staff members
  • Tasks not always completed in a timely manner
  • Forgotten steps around infrequent tasks
  • Extensive training required for new staff

Benefits include:

  • Clear step-by-step, role-based instructions
  • Staff clear on responsibilities and task details
  • Efficient transfer of knowledge to new staff members
  • Solid platform for growth, change or franchising
  • Increased value of business for possible sale

EXELLENZ Business Consulting

Auburn, CA

Discover how YOUR business rates on the QBIZ Quality Scale